play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 4248044126
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive and verify an OTP. This will securely authenticate you, eliminating the need for a password or email login. You can now easily log in using this convenient method.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and wait for a proper signal. If you don't receive the OTP after waiting, you can try sending it again or use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are only allowed for earnings from gaming activities, not bonus amounts. This means you can collect and redeem your game winnings, but not bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
To use this app, you need to complete and submit your KYC details, which should include saving your Aadhar card, UPI information, and all relevant bank details. This information is required to ensure a smooth and secure experience within the app. Please ensure all details are accurately saved to complete the KYC process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, but the overall process can take anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception to the otherwise efficient app experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned from playing games using the bonus amount. The bonus funds themselves remain usable for gaming only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for further assistance.
At play exchange, we cater to the needs of online gaming enthusiasts who crave thrilling experiences and enticing rewards. Our platform is specifically designed to provide an unparalleled gaming experience, featuring a diverse range of top-notch casino games that cater to all tastes and preferences. From the nostalgic charm of classic slots to the excitement of progressive jackpots, our extensive library of games offers something for everyone. For those seeking a more authentic experience, our live dealer tables provide a genuine casino atmosphere, allowing players to interact with human dealers and other players in real-time. In addition to these thrilling options, we also offer a range of strategic card games, including poker and blackjack, which challenge players to test their skills and strategy. Our platform is built using cutting-edge technology, ensuring seamless and secure gameplay for all users. Our commitment to providing a fair and enjoyable experience is unwavering, and we utilize advanced security measures to guarantee that all games are transparent, trustworthy, and free from bias. With play exchange, players can rest assured that their gaming experience will be exceptional, with minimal downtime and maximum entertainment value.
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